Frequently Asked Questions/Policies
Please read the information provided below carefully, you may reach out to us with any questions at sales@bloomcouturerentals.com, or via our contact form. We'd love to hear from you!
Do the products look fake? Will my guests know?
No, all Bloom Couture products are made with specially sourced silk, 3D printed, luxurious florals that look and feel real. They are NOT made with Hobby Lobby or Amazon florals, and they work perfectly for large installations that would otherwise be very costly. Our products are designed to coordinate with your fresh florals that either we provide or sourced from your florist.
Can you add my wedding colors or fresh flowers?
Absolutely! We offer a selection of the most popular wedding colors and we can customize for your event. If we don’t offer your colors or you prefer fresh, you can order extra flowers from your florist and we will add them during the installation/set up. (Our Aisle Flowers come with fresh white roses, custom options are available.)
Along those lines, our products are designed for specific purposes, such as aisle flowers aren’t designed to be repurposed on tables as centerpieces due to their shape, but they can be used on a floor around tables or around a stage. We anticipate launching coordinating centerpiece collections in the Fall of 2024.
What are the delivery/set up/breakdown fees?
We deliver for free within 20 miles of Warrenton, VA. We offer delivery within Northern Virginia, Charlottesville, Fredricksburg and Leesburg (and surrounding areas) with a delivery fee of $100. Please email us to inquire about other areas. We set up all products and ensure they look perfect, all delivery includes one location set up. If you would like to move the arch or florals to another location (for the reception), we charge an additional $150. If you have a professional wedding planner on our preferred vendor list, we will allow them to move the products at no extra cost.
What about rain or inclement weather?
Our florals are not designed to withstand heavy rain, therefore we suggest only renting them if you have an alternate location for outdoor events indoors or have a tent/covering available. We reserve the right to cancel reservations in the case of bad weather with no refunds offered if appropriate covering is not available. We will set up in a light rain or mist, with plastic sheeting to protect the products until 20 minutes before the ceremony. Our products are weighted to withstand light winds, but may not be safe in severe storms, therefore we again reserve the right to cancel any reservations without proper rain and wind protection.
What is the payment policy?
To reserve a product on an available date, first complete the reservation form. We will finalize your booking fee, payment in full is required to reserve your rental (we offer installment payments via shop pay). A 50% refund is available for cancellations more than 90 days out.
Will you custom make something?
Possibly, if we don’t have something similar and we believe it would rent in the future, email us with your inquiry and tell us more of what you are looking for!
Are your products only for weddings?
No— we are happy to rent our products for showers, birthday celebrations, bar/bat mitzvahs, quinceaneras, corporate events, life celebrations and gender reveals (or any other occasion!) please email for details.
Can I see the products in person?
The only option is to see them when they are set up at a venue ahead of another event. We always set up at least an hour ahead, and can possibly allow you to preview them for a few minutes. Only two people may attend, without pets or children, and again this is available on a case-by-case basis and is only for large structure rentals. Please inquire for details.
What if my date is already booked or the product I was hoping for isn’t available?
We can’t promise anything, but you can fill out our wait list form and be sure to subscribe to our emails, we may release a new rental that you might be interested in, we email them to our mailing list upon release to ensure our current waitlist has the first option.
Have other questions? Please email sales@bloomcouturerentals.com!